Healthcare and Life Science
From Data to Decisions That Save Lives
Smart, Secure & Always-On Care
Healthcare and life sciences organizations depend on secure, reliable, real-time communication to provide high-quality patient care. That’s why NAM Info offers AI-powered unified communications, WebRTC, omnichannel patient engagement, and secure mobility solutions that help providers improve teamwork and streamline operations. As a result, care teams see fewer communication delays, better patient experiences, and more consistent care across every clinical touchpoint.
See How Intelligent Care Delivery Transforms Healthcare Outcomes
With NAM’s connected-care ecosystem, healthcare and life sciences organizations get a unified, data-driven framework to streamline clinical workflows, improve patient experiences, and strengthen operational efficiency. Because the platform connects with clinical systems, payer networks, and care teams, every action stays informed, precise, and compliant.
NAM’s conversational and agentic AI, DIYA, provides 24/7 multilingual patient assistance across websites, apps, and connected devices. Because patients get instant help with symptoms, device use, medication questions, or appointment guidance, DIYA cuts routine call volume by 60–80%, so response times and patient satisfaction both improve.
Medical devices, including oxygen concentrators and home-health equipment, connect to NAM’s AI chatbot, telemetry alerts, and Click2Call escalation. So patients get proactive notifications and real-time troubleshooting, which cuts readmissions, resolves issues faster, and reduces the load on hospital support teams.
With Map2Call, patients and caregivers can quickly reach doctors, ambulance teams, or hospital command centers through location-aware routing. Because clinicians get real-time vitals and GPS data, they respond faster, which improves emergency outcomes, cuts dispatch delays, and supports safer maternal and chronic care.
Mobion gives clinicians, technicians, and field staff HIPAA-aligned secure mobile and desktop communication. Encrypted audio and video, secure messaging, PBX integration, and instant alerts help teams work together faster and reduce downtime, so they can serve more patients, especially in remote, hospital, and field-care settings.
eNCall brings together voice, video, chat, SMS, WhatsApp, and email into one AI-assisted patient communication hub. Because scheduling, triage, and reminders are automated, hospitals lower cost-to-serve and improve follow-up compliance, while patients get quicker, more convenient care.
Extended Capabilities
- DIYA Conversational & Agentic AI for Patient Engagement
- Map2Call Location-Aware Emergency Routing
- Mobion HIPAA-Aligned Secure Mobile Communication
- eNCall Omnichannel Patient Communication Hub
- Medical Device Telemetry & Proactive Alerts
- WebRTC-Based Secure Video & Voice Care Delivery